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Q: How do I send a claim to Resolution Concepts? Q: Do I need to have a complicated contract to send claims? Q: Do I need to commit to a certain volume per month to utilize Resolution Concepts services? Q: What if Resolution Concepts does not achieve a settlement? Do I still pay a fee? Q: Is there any criteria for sending a claim to Resolution Concepts? Q: Does working with Resolution Concepts violate my PPO contract?

Q: How do I send a claim to Resolution Concepts? A: We can accept a claim in any way you would like to send. Fax, Email or Priority Mail. Back to Top

Q: Do I need to have a complicated contract to send claims? We are focused on alleviating any undo burden on our customers, therefore most of our service agreements are less than 3 pages. Back to Top

Q: Do I need to commit to a certain volume per month to utilize Resolution Concepts services? No, volume commitments are not required. You can send as few or as many as you like. Back to Top

Q: What if Resolution Concepts does not achieve a settlement? Do I still pay a fee? There are times that a facility will not negotiate. I these cases we provide you with our analysis of the claim. You determine the claim payment. If you do decide to apply our recommendations, we ask that you pay us. If you do not utilize our recommendations, no fee is due. Back to Top

Q: Is there any criteria for sending a claim to Resolution Concepts? We have developed parameters based on diagnosis, revenue codes and surgical procedures that allow you to select claims that will maximize the opportunity for a successful resolution. Back to Top

Q: Does working with Resolution Concepts violate my PPO contract? No, We are working with the facility to gain understanding of their billing practices and seek settlement resolution when there are discrepancies. Back to Top